Local-law terms beside payment records
Our Legal position is built around clear account ownership, accurate contact details and checks connected with your chosen payment route. Before account access, we may ask you to complete phone verification so records match the person using the account. DANA, OVO, GoPay and QRIS references may
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appear in payment records, while bank transfer or virtual account details can require additional matching. Access and eligibility depends on local law; where local law permits, we provide the account and policy path described here. You can ask us to clarify a term, correct an account
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detail or explain why a record is needed. For customers in Yogyakarta and elsewhere in Indonesia, the same local-law wording applies to every request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.